Returns & Exchanges

At The Hen Planner, we want you to be completely satisfied with your party supplies and accessories. If your order isn't quite right, you can return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original condition, unopened, and include all tags or packaging to qualify for a full refund.

• 2.
  Contact Our Team

  Email our customer support with your order number and the list of items you wish to return to receive your return authorization code.

• 3.
  Secure Packaging

  Carefully pack the items in a secure box or mailer and include your order slip inside to help us identify your return quickly.

• 4.
  Ship and Track

  Send your package using a tracked shipping service to our warehouse address; once received, we will process your refund within 5-7 business days.