Frequently Asked Questions
Everything you need to know to plan the perfect celebration.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. If you are planning a last-minute event, we offer express shipping options at checkout to ensure your party supplies arrive on time.
Can I return items if the party is canceled?
Yes, we accept returns on all unused and unopened items within 30 days of purchase. Please note that personalized or custom-made products are non-refundable.
Do you offer international shipping?
Currently, we ship to the UK, Ireland, and select European countries. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless shopping experience.
Are your decorations eco-friendly?
We are committed to sustainability and offer a specific range of biodegradable confetti, paper straws, and plastic-free decorations to help you celebrate responsibly.
Can I track my order once it has been shipped?
Absolutely! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress.